Shipments and returns

Your pack shipment

Packages are usually shipped within 1 to 2 days after receipt of payment. They are sent by DHL or Bpost with a tracking number and delivered without signature. Whatever the delivery method chosen, we send you a link to track your package online.

The shipping costs are the shipping costs of the selected carrier without markup. Shipping costs vary depending on the total weight of the package. We recommend that you group all your items in one order. We can group two orders placed separately if time allows us. Your package is shipped at your own risk, but special attention is paid to fragile items. We can refuse to send a package if the weather is not conducive to the good conservation of products. The package will be sent as soon as possible and you will be notified at each step.

Box sizes are appropriate and your items are properly protected.